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Past Incidents
Sep 3, 2025
No incidents reported today.
Sep 2, 2025
No incidents reported.
Sep 1, 2025
Resolved -
Issue Resolved – Account Summary Endpoint Latency/Timeouts
The technical issue affecting the Account Summary endpoint, which may have caused increased latency or timeouts, has now been resolved.
Our engineering team identified the root cause of the recurrence and has implemented a fix. System performance has returned to normal, and we will continue to monitor the service closely to ensure ongoing stability.
Thank you for your patience while we worked to address this issue. A Root Cause Analysis (RCA) will be shared once our internal review is complete.
If you have any further questions, please contact the Partner Support team.
Sep 1, 14:39 EDT
The technical issue affecting the Account Summary endpoint, which may have caused increased latency or timeouts, has now been resolved.
Our engineering team identified the root cause of the recurrence and has implemented a fix. System performance has returned to normal, and we will continue to monitor the service closely to ensure ongoing stability.
Thank you for your patience while we worked to address this issue. A Root Cause Analysis (RCA) will be shared once our internal review is complete.
If you have any further questions, please contact the Partner Support team.
Sep 1, 14:39 EDT
Investigating -
DriveWealth continues to investigate recurrence of the technical issue impacting the Account Summary endpoint, which may be causing increased latency or timeouts.
Our support team is actively working to resolve the issue as quickly as possible. We’ll provide an update shortly. Thank you for your patience.
Sep 1, 11:50 EDT
Our support team is actively working to resolve the issue as quickly as possible. We’ll provide an update shortly. Thank you for your patience.
Sep 1, 11:50 EDT
Resolved -
Issue Resolved – Account Summary Endpoint Latency/Timeouts
The technical issue impacting the Account Summary endpoint resulting in increased latency and timeouts, has been resolved. The service is now operating normally.
We appreciate your patience while our team worked to resolve the issue.
A Root Cause Analysis (RCA) will be shared once our internal review is complete.
If you have any further questions, please contact the Partner Support team.
Sep 1, 11:11 EDT
The technical issue impacting the Account Summary endpoint resulting in increased latency and timeouts, has been resolved. The service is now operating normally.
We appreciate your patience while our team worked to resolve the issue.
A Root Cause Analysis (RCA) will be shared once our internal review is complete.
If you have any further questions, please contact the Partner Support team.
Sep 1, 11:11 EDT
Investigating -
DriveWealth is currently investigating a technical issue impacting the Account Summary endpoint, which may result in increased latency or timeouts. Our support team is actively working to resolve the issue as quickly as possible. We’ll provide an update shortly. Thank you for your patience.
Sep 1, 11:01 EDT
Sep 1, 11:01 EDT
Aug 31, 2025
No incidents reported.
Aug 30, 2025
No incidents reported.
Aug 29, 2025
No incidents reported.
Aug 28, 2025
No incidents reported.
Aug 27, 2025
No incidents reported.
Aug 26, 2025
No incidents reported.
Aug 25, 2025
No incidents reported.
Aug 24, 2025
No incidents reported.
Aug 23, 2025
No incidents reported.
Aug 22, 2025
No incidents reported.
Aug 21, 2025
No incidents reported.
Aug 20, 2025
No incidents reported.