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Past Incidents
Nov 12, 2026
No incidents reported today.
Nov 11, 2026
No incidents reported.
Nov 10, 2026
Resolved -
The issue affecting order processing has been resolved. Normal processing resumed at 10:06 AM ET. Processing of delayed fills was completed at 4:10 PM ET. All impacted services have returned to normal operation.
We are conducting a full post incident review and will provide a Root Cause Analysis (RCA).
We appreciate your patience and apologize for any inconvenience this may have caused.
For questions or concerns, please contact the Client Support team.
Nov 10, 16:28 EST
We are conducting a full post incident review and will provide a Root Cause Analysis (RCA).
We appreciate your patience and apologize for any inconvenience this may have caused.
For questions or concerns, please contact the Client Support team.
Nov 10, 16:28 EST
Update -
DriveWealth has started replaying the pending fills. As fills are processed, clients will see order statuses and fills update. We will confirm once the replay is complete. New orders continue to be processed as expected.
We will provide updates as more information becomes available.
For questions, please contact the Client Support team.
Nov 10, 12:09 EST
We will provide updates as more information becomes available.
For questions, please contact the Client Support team.
Nov 10, 12:09 EST
Update -
As a result of the ongoing issue with delayed order execution reporting, fractional orders may experience cancellation or remain in a pending state. Fractional orders are filled using a DriveWealth inventory order, and fills on that order have been delayed.
Our engineering teams are working to resolve this as quickly as possible. We will provide updates as more information becomes available.
Nov 10, 11:34 EST
Our engineering teams are working to resolve this as quickly as possible. We will provide updates as more information becomes available.
Nov 10, 11:34 EST
Update -
Pending market orders and marketable limit orders should be considered filled. We are working on generating the order fill status for these orders and will send it once it is available.
We will provide the status of non marketable orders shortly.
New orders continue to be processed as expected through the Order API.
We will provide updates as more information becomes available.
Nov 10, 11:19 EST
We will provide the status of non marketable orders shortly.
New orders continue to be processed as expected through the Order API.
We will provide updates as more information becomes available.
Nov 10, 11:19 EST
Monitoring -
The issue affecting processing of a subset of API orders has been identified and corrective action has been taken. As of 10:06 AM ET, new orders are being processed as expected through the Order API. FIX /orders were not impacted.
Orders that were pending during the incident are still being worked through. We will continue to monitor and provide updates until full resolution is confirmed.
We will provide updates as more information becomes available
Nov 10, 10:19 EST
Orders that were pending during the incident are still being worked through. We will continue to monitor and provide updates until full resolution is confirmed.
We will provide updates as more information becomes available
Nov 10, 10:19 EST
Investigating -
Please be advised that DriveWealth is currently investigating a technical issue affecting processing of a subset of API orders. Some orders are remaining in a pending state and are not being processed through the Order API as expected. Our engineering teams are actively investigating and working to resolve the issue as quickly as possible. FIX /orders are not impacted.
We will provide updates as more information becomes available
Nov 10, 10:11 EST
We will provide updates as more information becomes available
Nov 10, 10:11 EST
Nov 9, 2026
No incidents reported.
Nov 8, 2026
No incidents reported.
Nov 7, 2026
No incidents reported.
Nov 6, 2026
No incidents reported.
Nov 5, 2026
No incidents reported.
Nov 4, 2026
No incidents reported.
Nov 3, 2026
No incidents reported.
Nov 2, 2026
No incidents reported.
Nov 1, 2026
No incidents reported.
Oct 31, 2026
No incidents reported.
Oct 30, 2026
No incidents reported.
Oct 29, 2026
No incidents reported.