All Systems Operational

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Uptime over the past 90 days. View historical uptime.
Back Office REST APIs Operational
90 days ago
100.0 % uptime
Today
Accounts API Operational
90 days ago
100.0 % uptime
Today
Users API Operational
90 days ago
100.0 % uptime
Today
Instruments API Operational
90 days ago
100.0 % uptime
Today
Documents API Operational
90 days ago
100.0 % uptime
Today
Authentication API Operational
90 days ago
100.0 % uptime
Today
Orders API Operational
90 days ago
100.0 % uptime
Today
Permissions API Operational
90 days ago
100.0 % uptime
Today
Deposits API Operational
90 days ago
100.0 % uptime
Today
Statements API Operational
90 days ago
100.0 % uptime
Today
Subscriptions API Operational
90 days ago
100.0 % uptime
Today
Transactions API Operational
90 days ago
100.0 % uptime
Today
Redemptions API Operational
90 days ago
100.0 % uptime
Today
Allocations API Operational
90 days ago
100.0 % uptime
Today
Portfolios API Operational
90 days ago
100.0 % uptime
Today
Beginning of Day API Operational
90 days ago
100.0 % uptime
Today
Funds API Operational
90 days ago
100.0 % uptime
Today
Quotes API Operational
90 days ago
100.0 % uptime
Today
Front Office REST APIs Operational
90 days ago
100.0 % uptime
Today
Quotes API Operational
90 days ago
100.0 % uptime
Today
Countries API Operational
90 days ago
100.0 % uptime
Today
Accounts API Operational
90 days ago
100.0 % uptime
Today
Instruments API Operational
90 days ago
100.0 % uptime
Today
Funding API Operational
90 days ago
100.0 % uptime
Today
Orders API Operational
90 days ago
100.0 % uptime
Today
Sessions API Operational
90 days ago
100.0 % uptime
Today
Statements API Operational
90 days ago
100.0 % uptime
Today
Users API Operational
90 days ago
100.0 % uptime
Today
Beginning of Day API Operational
90 days ago
100.0 % uptime
Today
Sessions API Operational
90 days ago
100.0 % uptime
Today
Orders API Operational
90 days ago
100.0 % uptime
Today
Allocations API Operational
90 days ago
100.0 % uptime
Today
Web Apps Operational
90 days ago
100.0 % uptime
Today
DriveHub ? Operational
90 days ago
100.0 % uptime
Today
Signup Operational
90 days ago
100.0 % uptime
Today
Disclosures Operational
90 days ago
100.0 % uptime
Today
Funding Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Tableau Operational
90 days ago
100.0 % uptime
Today
General Reporting Operational
90 days ago
100.0 % uptime
Today
FIX Operational
90 days ago
100.0 % uptime
Today
FIX API Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
May 29, 2023

No incidents reported today.

May 28, 2023

No incidents reported.

May 27, 2023

No incidents reported.

May 26, 2023

No incidents reported.

May 25, 2023

No incidents reported.

May 24, 2023

No incidents reported.

May 23, 2023

No incidents reported.

May 22, 2023

No incidents reported.

May 21, 2023

No incidents reported.

May 20, 2023

No incidents reported.

May 19, 2023

No incidents reported.

May 18, 2023

No incidents reported.

May 17, 2023
Transactions for Closed and Open No New Trades Accounts
Resolved - This incident has been resolved.
May 17, 10:03 EDT
Monitoring - Please be advised that we experienced an issue with our daily processing where FinTrans associated with accounts coded as “Open No New Trades” and “Closed” on Friday May 12th, 2023 and Monday May 15th, 2023 were rejected.
As a result, you may experience the following:
*Incorrect CAFW values displayed in DriveHub today Monday May 15th, 2023.
*Incorrect values may be reflected via the correspondent reports today May 15th, 2023.
We are actively working to post the missing FinTrans from Friday May 12th, 2023 and Monday May 15th, 2023 and expect CAFW to display the correct values as of BOD Tuesday May 16th, 2023.
May 15, 13:23 EDT
May 16, 2023

No incidents reported.

May 15, 2023
EOD and BOD jobs delayed
Resolved - This incident has been resolved.
May 15, 13:16 EDT
Update - We are continuing to monitor for any further issues.
Apr 20, 03:39 EDT
Monitoring - All BOD job's have been completed successfully and been verified. We continue to monitor the systems.
Apr 20, 03:39 EDT
Identified - Please be advised that our Beginning of Day (BOD) experienced a processing issue and did not complete in time for the pre-market open cutoff today. The BOD processing job will run correctly tomorrow (4/20/2023), no partner action is required.Partners may experience the following impact:

• A delay in the availability of Correspondent Reports today.
• Impact to Cash Available for Withdrawal and Buying Power , this will be fully restored on Thursday morning 4/20/2023 prior to the Market Open.

Net Settlement Partners may experience the following impact:

• A delay in the approval of the Net Settlement Reconciliation Breakdown. Dividends and Mergers will be posted tonight and will appear in tomorrow’s (4/20/2023) Net Settlement breakdown.

Our team will continue to monitor and keep you apprised of any major updates.
Apr 19, 16:07 EDT
Investigating - Please be advised that our EOD and BOD jobs have been delayed. Our engineering teams are gathered and investigating. We will provide details around customer and account impact as soon as possible.
Apr 19, 07:13 EDT
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