Update - DriveWealth has identified the issue and we are working to remediate the affected accounts. At this time, the tickers BBD and BBDO have been made active and will be available for trading on Monday May 2, 2022 at the open. We encourage you to monitor these updates as we work towards resolution.
Apr 29, 17:13 EDT
Identified - DriveWealth is currently experiencing an issue with tickers BBD and BBDO. This may be affecting your customers positions and any trades for these symbols. The symbols have been set to inactive while we determine the cause and plan of action to rectify this concern. We will keep you updated on our progress.
If you have any immediate questions, please contact your PSG Account Manager.
Apr 29, 13:03 EDT
Completed -
The scheduled maintenance has been completed.
May 17, 20:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 19:01 EDT
Scheduled -
The DriveHub environment is currently undergoing scheduled maintenance. You may experience intermittent downtime between 07:00 PM and 08:00 PM ET
May 17, 18:55 EDT
Completed -
The scheduled maintenance has been completed.
May 17, 18:31 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 18:00 EDT
Scheduled -
The DriveHub environment is currently undergoing scheduled maintenance. You may experience intermittent downtime between 06:00 PM and 06:30 PM ET.
May 17, 12:02 EDT
Completed -
The scheduled maintenance has been completed.
May 16, 14:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 13:36 EDT
Scheduled -
The DriveHub UAT environment is currently undergoing scheduled maintenance. You may experience intermittent downtime between 01:35pm to 02:00pm ET
May 16, 13:31 EDT
Completed -
The scheduled maintenance has been completed.
May 16, 12:21 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 12:01 EDT
Scheduled -
The DriveHub UAT environment is currently undergoing scheduled maintenance. You may experience intermittent downtime between 12:00pm to 12:20pm ET
May 16, 11:16 EDT
Resolved -
At this time, the issues impacting DriveHub have been resolved. We will continue monitoring. Should you have any questions, please contact your PSG Account Manager.
May 16, 09:26 EDT
Monitoring -
DriveWealth experienced an issue with DriveHub functionality. Our team has assembled an incident bridge to determine the cause and a plan of action to rectify this. We will keep you updated with our progress. Should you have any immediate questions, please contact your PSG Account Manager
May 13, 15:51 EDT
Completed -
The scheduled maintenance has been completed.
May 11, 11:41 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 11:36 EDT
Scheduled -
The DriveHub UAT environment is currently undergoing scheduled maintenance. You may experience intermittent downtime from 11:35am to 11:40am ET.
May 11, 11:35 EDT