Update - DriveWealth has identified the issue and we are working to remediate the affected accounts. At this time, the tickers BBD and BBDO have been made active and will be available for trading on Monday May 2, 2022 at the open. We encourage you to monitor these updates as we work towards resolution.
Apr 29, 17:13 EDT
Identified - DriveWealth is currently experiencing an issue with tickers BBD and BBDO. This may be affecting your customers positions and any trades for these symbols. The symbols have been set to inactive while we determine the cause and plan of action to rectify this concern. We will keep you updated on our progress.
If you have any immediate questions, please contact your PSG Account Manager.
Apr 29, 13:03 EDT
At this time, the issues impacting DriveHub have been resolved. We will continue monitoring. Should you have any questions, please contact your PSG Account Manager.
May 16, 09:26 EDT
DriveWealth experienced an issue with DriveHub functionality. Our team has assembled an incident bridge to determine the cause and a plan of action to rectify this. We will keep you updated with our progress. Should you have any immediate questions, please contact your PSG Account Manager
May 13, 15:51 EDT